Terms and Conditions for Flood Gate System

1. Introduction: Thank you for choosing our Flood Gate System to protect your home from water damage. Please carefully read and understand the following terms and conditions before purchasing and installing the product.

   
   

2. Product Specifications: Our Flood Gate System is designed to prevent water from entering your home when properly installed on block homes with a minimum threshold height of 55mm (approximately 2 inches). While the system can be used on stick-framed wood houses, it is important to note that its effectiveness may be compromised, as water can potentially find its way through the framing of the door and walls. We do not recommend using the Flood Gate System on wood-framed door jams unless they are adequately sealed.

   
   

3. Installation Guidelines: It is crucial to follow the provided installation instructions meticulously. Installation error may occur if the directions are not followed correctly, leading to a decrease in the effectiveness of the Flood Gate System. We recommend professional installation or careful adherence to the installation guidelines provided with the product.

   
   

4. Effectiveness on Different Structures:
   1. Block Homes: The Flood Gate System is highly effective on block homes with a threshold height of at least 55mm.
   2. Stick-Framed Wood Houses: While the system can act as a deterrent, it may not provide 100% effectiveness due to potential water seepage through the framing of the door and walls.
   3. Wood-Framed Door Jams: Not recommended unless properly sealed to prevent water infiltration.
   
   
5. Limitations of Liability: Our company shall not be held liable for any damages or losses resulting from the improper installation, misuse, or use of the Flood Gate System on structures not meeting the specified criteria. The effectiveness of the system is subject to proper installation and adherence to guidelines.

   
   

6. Warranty: The Flood Gate System comes with a limited warranty that covers manufacturing defects. However, it does not cover damages resulting from improper installation, misuse, or use on structures not meeting the specified criteria. Refer to the warranty documentation for more details.

   
   

7. Returns and Refunds: Returns and refunds will be considered on a case-by-case basis, subject to compliance with our return policy. Products damaged due to improper installation or use not in accordance with the guidelines may not be eligible for return or refund.

   
   

8. Modification of Terms: We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

By purchasing and installing the Flood Gate System, you acknowledge that you have read, understood, and agreed to these terms and conditions. For any questions or concerns, please contact our customer support team.